How Oportun merged two cultures with Coda
Ron Hanna, Vice President of Technology Operations at Oportun, shares how Coda helped simplify a merger—and brought two disparate organizations together.
![](https://sanity-images.imgix.net/production/07fe315b4836e3b7ef5e7442837c7b6ef82b0deb-1080x1080.gif?w=1200&auto=format%2Ccompress)
![](https://sanity-images.imgix.net/production/d9ba1400191532f8037d136a765470ad99165602-365x365.png?w=500&auto=format%2Ccompress)
Ron Hanna
Vice President of Technology Operations, Oportun
Case studies > Opportun
The Problem: So many tools, so little time.
Mergers are rarely straightforward. And, when fintech Oportun acquired category leadings savings app Digit, the two companies had very different ways of working. Oportun used a wide variety of tools for individual jobs. With a sea of spreadsheets and software, they were in a deep documentation silo. Digit, meanwhile, used just one platform—Coda. “Digit ran basically everything from the platform,” says Hanna. Despite overlapping tooling and data-sharing strategies, the situation changed when the companies experienced an explosion in organic growth. Recognizing the advantages of org-wide adoption and seeing the need to address security and administration gaps, the team at Oportun worked with the Coda team to close those gaps and ensure a secure environment. This collaboration led to a realization of the benefits of enterprise-wide adoption, and efforts were made to find a solution to the associated costs.The solution: One platform, one culture.
![](https://sanity-images.imgix.net/production/d4271ddb29ee773a8b33ea575ff568ff76d82fbc-2693x512.png?w=2000&auto=format%2Ccompress)
Organic adoption
“We didn’t press Coda, we just made it available—and everybody adopted it, both top-down and bottom-up,” says Hanna. “I had never seen something like that before. Documentation is sometimes considered a necessary evil. People don't want to do it unless they're forced to. And so to see people just pick up and adopt a new tool speaks volumes to how easy it is to use Coda.” Not only that but people actually wanted to invest in their knowledge of the tool and started asking for more advanced training. “‘I want to be a Coda super user’ was something we heard a lot,” says Hanna. “Coda has this cool factor. It has a certain cachet compared to other tools.” And it’s not just the technical teams that quickly hopped on board. The company’s strategic sourcing team, which is based in finance, successfully conducted an entire proof of concept on Coda, covering stakeholder feedback, documentation, demos, and more.One tool to rule them all
Coda has replaced two SaaS tools already with multiple additional tools up for review. It has literally paid for itself.
Creating a shared language
Now that people are sharing information in one place and one format, Oportun can work in a more aligned way. “We're using Coda to create common frameworks for decision-making,” says Hanna.Templates are a big thing. For me, that’s the magic of Coda. There’s a shared language that we now have in how we make decisions and discuss things.
Request a demo
We're happy to give you a personalized walkthrough with one of our Coda experts.
![](https://sanity-images.imgix.net/production/8b450dadb7d22e135c5a5c906700f56c0d16e6e8-128x128.png?w=100&auto=format%2Ccompress)
Get to know usLearn more about how Coda can power your business.
![](https://sanity-images.imgix.net/production/57919a9e4458a07b1d2d20a4148d289fc0b1c657-128x128.png?w=100&auto=format%2Ccompress)
See Coda in actionGet an overview of Coda's capabilities, or talk through a specific scenario.
![](https://sanity-images.imgix.net/production/937992dfe13ce4f08992458629c81e933ab7582f-128x128.png?w=100&auto=format%2Ccompress)
Get started in CodaBuild a doc with live, hands-on guidance.